Submit and manage your claim with expert legal support
Specialist insurance to help aged and community care organisations meet regulatory demands with confidence.
Claim Process
How to notify a claim or incident
If you’re involved in a claim or incident that may lead to a claim, it’s important to notify us as soon as possible. Early notification allows us to support you effectively. Here’s how you can make a notification:
1
Contact us
Call our 24/7 medico-legal support line on 1300 834 683 or email claims@tego.com.au or use contact form below
2
Submit your notification
Download, complete, and send the Claim Notification Form — we’ll start your review right away.
3
Case review & expert support
Our claims team assesses your case and connects you with a medico-legal expert if needed.
4
Ongoing updates & resolution
We keep you informed and supported until your case is resolved.